If you have purchase the device from outside and its locked with T-Mobile then most likely you will get 'Not Eligibile to unlock' message when tried to unlock using the 'device unlock' app.
In the case when you try to unlock the T-mobile device with the help of device unlock and continuously you get the message the your device is not eligible to unlock. The same message is displayed for both permanent and temporary unlock.
There are many websites are in the marktet which claim to unlock such device and charge a big amount of $$. Never get trapped with such offers but contact customer care. Just save you bucks and contact the T-Mobile customer care.
Also you can chat on FaceBook page for online support and chat is available 24x7.
The page URL is : TMobile
If you International Mobile Equipment Id( IMEI) is not registered with T-Mobile then T-Mobile can contact the manufacturer to unlock the device and you will have the device unlock within 72 hours.
In the case when you try to unlock the T-mobile device with the help of device unlock and continuously you get the message the your device is not eligible to unlock. The same message is displayed for both permanent and temporary unlock.
There are many websites are in the marktet which claim to unlock such device and charge a big amount of $$. Never get trapped with such offers but contact customer care. Just save you bucks and contact the T-Mobile customer care.
Also you can chat on FaceBook page for online support and chat is available 24x7.
The page URL is : TMobile
If you International Mobile Equipment Id( IMEI) is not registered with T-Mobile then T-Mobile can contact the manufacturer to unlock the device and you will have the device unlock within 72 hours.
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